As you know, most of the time when you need help, you create a ticket within the Helpdesk system. However, there are a few things that are very specific and a form does a better job. In the past, these were located on the Technology blog (and still are). However, to streamline things for end users, we’ve now added a few requests to the login page of the Helpdesk system.
These are broken into two sections: User Requests & Administrative Requests. User requests include the Gmail picture correction/deletion request and phone extensions on multiple phones request. The Administrative Requests are for use by principals (administrators) or those acting on their behalf.