Some people have experienced trouble accessing MI-STAR from home. While we can’t support every different computer and computer set up that is out there, here are some things that you can. These are the things that most often help people fix their problem.
- Update Flash – https://www.adobe.com/support/flashplayer/downloads.html
- Update Shockwave – https://get.adobe.com/shockwave/
- Update Java – https://www.oracle.com/technetwork/java/javase/downloads/index.html
- Update Adobe Reader – https://get.adobe.com/reader/
*Note that all of the links above open an additional tab and link to an external site.
The steps for these vary based upon what type of computer that you have, what operating system, etc. However, please see the step by step directions below for some general guidance. These should help you and give you very valuable tips on what to uncheck during the installation.